Privacy Policy
Last updated: January 2025
Island Wheels Aruba (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and car rental services.
1. Information We Collect
Information You Provide
When you make a reservation or contact us, we may collect:
- Full name
- Email address
- Phone number
- Driver’s license information
- Passport or ID number
- Payment information
- Flight details (for airport pickup)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
2. How We Use Your Information
We use your personal information to:
- Process and manage your car rental reservations
- Communicate with you about your booking
- Provide customer support
- Send booking confirmations and reminders
- Process payments
- Comply with legal requirements
- Improve our services and website
We will never sell your personal information to third parties.
3. Information Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our business (payment processors, insurance providers)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure encryption for data transmission
- Limited access to personal information by authorized personnel only
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our services
You can disable cookies in your browser settings, but some features of our website may not function properly.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Delete your personal information (subject to legal requirements)
- Opt-out of marketing communications
To exercise any of these rights, please contact us using the information below.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Typically, booking records are retained for 5 years for legal and accounting purposes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under 21 years of age (minimum rental age). We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Island Wheels Aruba
- Email: islandwheels77@gmail.com
- WhatsApp: +297 743 1839
- Location: Aruba
By using our website and services, you agree to the terms of this Privacy Policy.